Return Policy
Immunotec Refunds, Returns & 30-Day Guarantee
Information for Customers & Consultants
At ImmuneGluta, we want you to feel confident when trying Immunotec products. All Immunotec purchases made through our site follow the company’s official return policy, which includes a 30-day, 100% money-back guarantee for Retail and AutoShip Customers on most products, less shipping and handling. Products generally must be returned unopened, unused, and in saleable condition to qualify for a refund.
Immunotec also provides a 14-day cooling-off period from the date you receive your order, during which eligible customers can return unopened products for a full refund, with return shipping paid by the customer. Once products are received and accepted by Immunotec, refunds are typically processed within 14–15 business days, according to their official terms and conditions.
To request a refund or start a return, please contact Immunotec directly using their official support page:
👉 https://www.immunotec.com/en-US/elviazumarraga/contact
These policies may change without notice. Please refer to Immunotec’s official website for the most current refund and return policy.